Tuesday, January 12, 2010
Irrational Fear
So I still haven't even finished posting about Christmas yet, but seeing as how I'm not in the mood to be uploading a bunch of pictures to Photobucket here's a post that's not about Christmas. As the title states it's about an irrational fear that I have. That fear is of talking to people on the phone. When I say people I don't mean friends or family, I mean people that I have never met in my life. I absolutely hate calling places to make appointments and I especially hate calling companies to resolve an issue. Seeing as how we just moved to a new apartment, I've been having to do that a lot lately. Almost every time I call to resolve some issue, I don't get it resolved. I just end up getting all flustered and not remembering what I really want to say. I feel especially nervous to call our health insurance company about a claim we received yesterday for an appointment that Addy with the pediatric opthamologist. They want to charge us some astronomical amount of money for the appointment, because it was a pre-existing condition and some other such nonsense. Like I said I'm totally terrified to call them and try to sort it out. I suppose it comes from my other fear of confrontations. Does anyone else have this same fear or some other weird, irrational fear? Or any advice on what I should do to help overcome this fear?
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7 comments:
I also don't like calling people I don't know. I have no idea how I call doctors all the time. Maybe it's because I do it so often it becomes easier?
Oh, I can totally relate. I dread dealing with things of this nature. My husbands mom was known for not taking any guff (I know, cool word) and for getting things resolved and doors opened and what not by her dealing abilities with people on the phone, etc. and I am so sad that I won't be the mom for my kids like she was who could call school offices and get things fixed and doctors and so forth. I really really don't like to even try to handle those things.
Taylor has that same fear so most of the time I'm the one doing the confrontations. I'm okay with that. Just make Ryan do it ;)
I don't think that it is irrational at all. I feel the same way, and who can blame us for not wanting to talk someone we don't know, esp. if there is a problem to resolve. As for how to solve it, you got me. Darrin makes me do that stuff anyway, but I can't really say that it gets easier the more you do it.
Kiersten,
Ryan won't let me get out of these kinds of things. Otherwise I would happily let him take over. Luckily, my sister-in-law worked for a health insurance company and has given me great advice on what to say over the phone. Hope to see you on Sunday!
I hope the phone call went well today. My mom use to write everything down that she needed to discuss before she would even call. She even would write down sentences of exactly what she wanted to say. It worked really well for her and now she doesn't have to do it any more, although she did it for quite some time. Hopefully that helps. Talk to you later.
I don't get too nervous, but if there are multiple things sometimes I get caught up in the moment and forget something that needs to be said. I try to make a little list if it's more than 2 things. I have to call about almost every health care procedure we have done, so I'll take a moment and gather my thoughts and try to call when Z is preoccupied. (Currently I have a claim I need to contact the clinic about and say: Why was the same procedure $35 cheaper in December than Feb.?)
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